The Illinois Commerce Commission is a quasi-judicial body made up of five Commissioners responsible for regulating several industries, as directed by the Illinois General Assembly.
Through its Bureau of Public Utilities, the Commission oversees the provision of adequate, reliable, efficient and safe utility services at the least possible cost to Illinois citizens served by electric, natural gas, telecommunications, water and sewer public utility companies. The ICC’s Consumer Services Division (CSD) educates consumers about utility issues, resolves customers/utility disputes, and develops rules for utility service and consumer protection.