For questions about the LibGuides system or account issues, please email: libguides@library.illinois.edu.
For technical issues and immediate help, contact Springshare support directly by email support@springshare.com or click on the Report a problem link at the bottom of every LibGuides page and fill out the support form.
To update your profile:
To add an Ask a Librarian chat widget under your profile, you will:
<iframe title="Ask A Librarian" id="iwonder_client" height="240px" width="100%" frameborder="0" allowtransparency="true"></iframe>
<script type="text/javascript">var iwonder_css="https://chat.library.illinois.edu/widget/css/libguides.css"</script>
<script src="https://chat.library.illinois.edu/widget/scripts/iwonder_client.js" type="text/javascript"></script>
Note: The Profile Page is the only place that you should manually copy and paste the Ask a Librarian chat widget code into LibGuides. If you wish to the Ask a Librarian chat widget in any other portion of your guide, you should reuse the existing Ask a Librarian widget in the system. Go to Creating Content> Adding Content/Assets> Add, Reuse & Reorder Assets section of this guide for instructions on how to reuse existing widget asset.