As members of the University of Illinois academic community we have a responsibility to provide our students with positive, impactful (transformative) learning experiences.
Our work with students during a reference transaction should provide a hands-on educational experience that teaches them skills that will enable them to become self-sufficient, lifelong library users.
Professional standards matter:
Numerous professional organizations have developed standards and guidelines that focus on educating our users. They include the following:
Teachable moments are:
Tips and Strategies:
Identify the teachable moment in each of these scenarios: