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University Library, University of Illinois at Urbana-Champaign

Database Training

Graduate Assistant Training: Introduction to Database Searching.

Choosing a Database

1. Conduct a thorough reference interview. 

  • Have the user provide specifics about their question or topic. Get details! 
  • What have the already done? Where have they searched? What search terms/combinations of words did they user? What worked? What didn’t?

2. Break down the topic into individual components. 

  • What level of information does the user need? 
    • For lower division undergraduates, databases such as Academic Search Ultimate will probably cover the topic sufficiently. 
    • Upper division undergraduates or graduate students may need more detailed, subject-specific information. In this case a subject database is probably best.
    • Is there a single best database? Is this a topic that crosses disciplines and will need to be searched in more than one database?  
  • How much information does the patron need (i.e. a short overview of a topic or multiple peer-reviewed articles)? This can help you determine what kind of database to begin with. 
  • When do they need the information? If the answer is right now, they will be most successful in a database with full-text sources. If the user is seeking an overview or just something to get started, a general source or an online reference source may serve them best. 

Tips for Working with Users

  • For inexperienced users, start with a database with broad coverage. 
  • Upper division classes in a major, introduce a core database in the student’s discipline. 
  • Refer to databases by name, not by vendor! 
  • Take advantage of teachable moments!
    • Try to minimize the number of databases, or at least interfaces, introduced.
    • How important is full text in that specific database? Don't limit to full-text; highlight the Discover links available to lead them to full-text.
    • Stress the common features across most databases: multiple search boxes, information included in a list of results, ability to mark/save records, e-mail, etc.
    • Let users know that we do not expect them to become experts in the brief time we spend with them!
  • Use departmental library home pages to see what databases are recommended as starting points. 
  • Refer patrons to subject experts as appropriate. Don't feel you must have all the answers!