LibGuides: Citation Managers: Where to Find Software Help and Training

Where to Find Help and Training

In addition to the chart linked on the first page of this guide, there are MANY others which you can find by searching in any internet browser. For example:

From Harvard--"Citation Tools Comparison Chart"
Featuring EndNote, Mendeley, RefWorks and Zotero
From University of Michigan--"Citation Management Software Comparison"
Featuring EndNote, Mendeley, RefWorks and Zotero
From University of North Carolina at Chapel Hill--"Compare EndNote, RefWorks, Mendeley and Zotero"
From University of Wisconsin--"Comparison Chart"
Featuring EndNote Desktop, EndNote Basic, Mendeley and Zotero
From Wikipedia--"Comparison of Reference Management Software"
Featuring 30+ tools

From the Library homepage, search for software tools by name to get Library Guides (linked below) and other materials:

Official support can be found through the following links:

EndNote Support
Links to online guides and manuals, FAQs, and contact information for Customer Service and Technical Support groups.
Mendeley Support
An FAQs list; also has links to materials for getting started, and information for posting or emailing a question.
Zotero Documentation
A list of links on topics to get started, and a "Contact Us" link at the bottom.

The U of I Library offers a series of training workshops called the Savvy Researcher. Workshops include:

Choosing a Citation Manager
Creating Your Citations With Zotero
Questions about using Zotero? We have drop-in hours!
Creating Your Citations with Mendeley
Drowning in Citations and PDFs? EndNote Can Help!

The software vendors themselves often have online training videos, either through their websites and/or through YouTube channels:

EndNote Training Videos:

Mendeley Videos & Tutorials:

Zotero Screencast Tutorials: