Making U.S. Fire Departments More Diverse and InclusiveThis HBR article details the ways in which US fire departments often fall short on reflecting the communities they serve, why that's a problem, and suggestions on how to fix it. Bendersky focuses on the LA and LA county fire departments, but the suggestions are applicable across the board.
Harvard Business Review article by Corinne Bendersky, December 7, 2018.